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Frequently Asked Questions (FAQ)

Find answers to the most frequently asked questions about CCC Library.
  • What technology equipment is available?
  • A full inventory of CCC Library’s computers, printing, copying, scanning, phone chargers, calculators, and technology can be found here. We do not have a fax machine available. We have ADA desks, computers, and software available. Dye Learning Center is also home to the Academic Computing Lab, which is a quiet space to work on a computer.
  • Where can I make color copies?
  • CCC Library has one color copy machine. Copies are $.15 per page. You can print in color using the copy machine if you save your document as a PDF on a flash drive. CCC Library also has one black & white copy machine. Copies are $.10 per page. CCC Library does not have a color printer.
  • Can I print in color?
  • Our computers are not connected to color printers. However, you can print in color using the copy machine if you save your document as a PDF on a flash drive. Copies are $.15 per page.
  • Can I print wirelessly from my laptop?
  • Unfortunately no. Our printers aren’t set up for wireless printing. But you can print from our computers for free (you get 30 free pages per credit each term). Community members, please talk to a staff member for free printing.
  • Why can't I log in?: My username/password doesn't work.
  • Are you able to log into both myClackamas AND Moodle with the same username and password?
    • If no, reset your myClackamas password, wait 30 minutes, and try again.
    • If yes, identify the problem and a solution below.
    • I am unable to log into a library database (e.g., EBSCO).
      • For your username, make sure you’re using your entire CCC student email (including the @student.clackamas.edu) and myClackamas password.
      • Double check that CAPS lock is off.
      • Double check your spelling.
      • For help, contact CCC Library’s IT specialist Mark Kremkow (mark.kremkow@clackamas.edu, 503-594-6152).
    • I am unable to log into the CCC Library Catalog.
      • For your username, make sure you’re using your entire CCC student email (including the @student.clackamas.edu) and myClackamas password.
      • Double check that CAPS lock is off.
      • Double check your spelling.
      • For help, contact CCC Library’s IT specialist Mark Kremkow (mark.kremkow@clackamas.edu, 503-594-6152).
    • A link in Moodle is not working.
  • Why can't I log in: Clicking on a library link isn't working; link is broken.
  • What you need to do: Contact a librarian through 24/7 Ask a Librarian chat and ask for help getting the resource. Second, please let your instructor know that the link is broken.
    A link to a library resource is incorrect if you follow it and land on any of the following:
    • CCC’s homepage.
    • A CCC page that says the requested page could not be found.
    • A sign-in screen that isn’t the CCC login or has a logo other than CCC’s.

    Faculty: Linking to articles and more contains instructions for creating links to library resources that will work from on and off campus.

Clackamas Community College Library - 19600 Molalla Avenue, Oregon City, Oregon 97045
Reference: 503-594-6042     |     reference@clackamas.edu     |     Circulation: 503-594-6323
Library Hours     |     Moodle     |     myClackamas     |     FAQ
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