Cougar Connect Tech Help Desk. Get help with college-related technology like Moodle, myClackamas, student email, wireless on-campus access, on-campus computers, printers/copiers, Chromebooks, Zoom support, and more.
CCC Library and the Dye Learning Center offer a whole host of technology and office solutions for all users. We are your one-stop technology and printing shop. In addition to borrowing pencils, pens, tape, calculators, phone chargers, paper-cutter, or scissors, you can use computers, print, make copies and scan documents. We do not have a fax machine available.
The Dye Learning Center hosts the Academic Computing Lab which provides computer access and "drop-in" tutoring support for a variety of needs such as printing, accessing information on Moodle, using Microsoft Office applications, and getting started with Northstar Digital Literacy.
There is also one Mac station in the Lab that has the Creative Cloud suite installed for student use. Priority access for this computer will be given to students enrolled in related Art, Digital Media Communications, and Journalism courses.
Additional desktop computers are located throughout the library, as well as Streeter Quiet Computer Lab (S137) in Streeter Hall. There are four computer stations in Streeter Lab that are equipped with webcams and headphones for attending Zoom meetings; these computers are accessible for students Monday-Thursday from 9:00 AM - 4:00 PM.
Students are able to print from computers in the Dye Learning Center. Printing is free.
Students are granted $5 worth of free printing credits and are allowed to print up to 30 pages at a time, up to 60 pages per day. Black and white printing costs $.07 per page. Color printing costs $.20 per page. Cash/card payments are not accepted for printing or copying; costs are tracked electronically through the Papercut application.
To print items, students need to use a computer in Dye and select the closest printer. When they select print, they will be prompted to login to CCC's printing management software called PaperCut. To login to Papercut, students should use their MyClackamas username and password. A student’s username is the first part of their CCC email address (DO NOT include @student.clackamas.edu). Students can email tutoring@clackamas.edu or speak to someone at the CougarConnect Tech Help Desk (in Dye 128) for any assistance.
Community users should speak to a staff member at the Library Circulation Desk for assistance with printing/copying.
Both color and black/white copying is available in CCC Library.
Students must log in to the copier using their CCC email address (DO NOT include @student.clackamas.edu) and password. To make color copies, students must first save their document to a USB flash drive and then plug it into the copier.
Please ask for help from the Library Circulation Desk, if needed!
Free scanning is available at CCC Library.
CCC Library has 4-in-1 USB universal cell phone chargers available for 3-hour checkout at the Circulation Services desk.
In addition, all electrical outlets along the outside walls of the Quiet Study Area are USB-compatible.
Free laptop chargers for both Mac and PC.
CCC Library has over-the-ear headphones for you to borrow, available at the Circulation Desk.
If noise bothers you, we have one-time use disposable earplugs. (And also suggest using our Quiet Study Area!)
CCC Library has a wide selection of scientific and graphing calculators available for 3-hour checkout at the Circulation Services desk.
CCC Library has an external USB 3.0 Portable CD/DVD +/-RW Drive/DVD Player for Laptops available for a 1-day checkout. Visit the Circulation Services Desk to borrow.
Except where otherwise noted, content in these research guides is licensed under a Creative Commons Attribution 4.0 International License. 